Privacy Policy

1. Introduction

TeachEverywhere ("we", "our", or "us") operates the website and platform at teacheverywhere.com.ng (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your personal data in accordance with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable laws.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: When you register as a teacher, we collect your name, email address, and password (stored in hashed form).
• Course Content: Content you create including course titles, descriptions, modules, lessons, videos, quizzes, and resources.
• Enrollment Information: When students enroll in courses via shared links, we collect their name and email address.
• Communication: Information you provide when contacting us for support.

2.2 Automatically Collected Information

• Log Data: IP addresses, browser type, device information, pages visited, and access times.
• Authentication Data: Session information and 2FA-related data when enabled.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Enable course creation and student enrollment
• Send transactional emails (account verification, 2FA codes)
• Process subscriptions and billing
• Provide customer support
• Ensure platform security and prevent abuse
• Comply with legal obligations

4. Third-Party Services

We use the following third-party service providers to help operate our platform:

• Neon: Database hosting and management
• Paystack: Subscription payment processing for teacher plans
• Mux: Video hosting, encoding, and streaming
• Resend: Email delivery services

These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

5. Payments

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following cases:

• With your consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety of our users
• With service providers necessary to operate the platform

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including password hashing, JWT authentication, and two-factor authentication options. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under NDPR

As a data subject under the Nigeria Data Protection Regulation (NDPR), you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request data portability
• Withdraw consent where applicable

To exercise these rights, please contact us at teacheverywhere@zohomail.com

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request account deletion by contacting us. Some information may be retained for legal compliance purposes, dispute resolution, and enforcement of our agreements.

10. Children's Privacy

Our Service is not intended for children under the age of 13 years. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acknowledgment of the modified Privacy Policy.